Built on reputation, driven by perfection 

Our Team 

 
Matt Ward 
Director 
 
Hi, I'm Matthew Ward the managing director at True Roots Carpentry and Joinery. 
 
I've been working within carpentry in the construction industry for 12 years. Having formerly worked for two house building companies I have seen the best way to carry out a job and the ways to best avoid. I have a huge passion to see the face of construction changed; it frustrates me seeing tradesmen getting a bad name when it is the few that let others down. So with my awesome team, together we collaborate to work out the best way to create that 'wow' factor in all of our client's homes or workplaces. 
 
I have a team that share my desire and my passion for high-quality craftsmanship, but also a market-leading service that never leaves clients in the dark and makes everything we do transparent from the get-go. 
 
I believe we can always be better and always find more ways to improve. 
 
Creativity and a family team are at the heart of True Roots. 
 
I look forward to meeting you soon 
 
Matthew 
 
 
 
Kath Bennett 
Office Manager 
 
Kath has been with us for 3 years now and originally joined us on a part-time basis, but has since increased to full-time as the need for our systems to be streamlined in the office became more clear! 
 
She brings a lot of fun and laughter to the office on a regular basis, as well as top-notch cookies and cake! The team wishes she took orders! 
 
Her favourite part of the job is working with a loyal and hard-working and close-knit team. 
 
Interesting fact- she has just begun a course on sign language of which she is loving! 
 
**Side note- Matt believes she has the patience of a saint when dealing with him there and then again she is mum and has plenty of practice 
 
Arran Hill 
Senior Carpenter and Team Teader 
 
 
Arran has been a part of the team for 2 years now and brought with him a vast array of experience and knowledge from his 22 years career in the industry. His experience has ranged from working for a company through his apprenticeship and after, but also working for himself for the majority of those 22 years. 
 
In Arran's words ' I enjoy all aspects of the job, but the thing I enjoy most is working with the best team out there; that all pull together and add their ideas for ongoing projects. I would say we're all friends as well as colleagues" 
 
Arran enjoys spending time with family and friends, watching Leicester Tigers- as a season ticket holder, gardening, and cooking ( we are yet to try his own recipe of Bombay spicy potatoes that we hear about.... a lot!) 
 
Arran has a lot of patience and is always keen to help anyone and everyone; from educating young trainees to talking to our client's through the processes in which we will be carrying out their installation. 
 
A true asset and a great leader at True Roots! 
 
Cieran Calter 
Carpenter  
 
Cieran is our youngest carpenter on the team. 
 
Cieran joined the team in 2016 to finish off his apprenticeship that he had already started and went on to qualify as a carpenter in 2018. He has since gone from strength to strength as he perfects his craft! 
 
In his words "My favourite parts about my job is that I could be fitting a staircase one day and making bespoke storage units the next. The variety and the people I work with are what makes the job!" 
 
Cieran is quite the Dr Dolittle with a horse, parrot and two British bulldogs to keep him occupied. He loves spending time with his family and these animals! He has recently taken to riding the horse and executing perfect jumps! 
 
Oh- and to add to this he loves coming home to open a cold beer and jump in the hot tub sounds like a dream! 
 
To see Cieran grow at True Roots has been humbling yet exciting to see what the future has in store for him. 
 
Alex Baraclough 
Senior Carpenter 
 
 
Alex has been in the construction industry for 11 years and joined True Roots with a thirst to learn, grow, and add value to our team. 
 
He has a clear ability to being able to be creative in all areas of his work. 
 
Since joining the team he has brought, many many times of laughter and time and time again proves himself to be someone who is diligent, hard-working and keen to better himself. 
 
In his words-" My role at True Roots involves: 
- working to perfect my craft within the carpentry industry 
- provide a first-class service/product/finish for the customer 
- uphold the True Roots values and enhance the company's reputation. 
The favourite part of my job is waking up every morning knowing I'm going to be doing a job I love and enjoy, working with such a great talented team, making customer relations, and then the customer satisfaction at the end of it." 
 
Fun fact- Alex has successfully completed many pub eating challenges and is known by the team as the Cookie Monster- for obvious reasons! 
 
Alex is a keen footballer both in supporting and watching Leicester City but also playing regularly too. 
 
Lee Bates 
Senior Carpenter 
 
 
Lee is the newest member of the True Roots team and brings a wealth of experience to the team from settings for carpentry and joinery. 
 
We love how small the world is, Lee in fact trained at the same company that Arran did some 20 something years ago and they worked together then and now they have been reunited once again but within our team! 
 
Lee not only has his qualifications in carpentry and joinery but also gained further skills in plumbing, electrical, and tiling during his career. 
 
In his words- "I love working with the amazing group of people, with a variety of work and feel an important valued member of the True Roots Carpentry and Joinery team. Every day is a school day, I have learned so much in a short time working for the company." 
 
Lee is an avid Leicester City fan and also likes darts, pool, snooker, carrying out extra projects at home and of course being a father and looking after his family. 
 
Fun and interesting facts- Lee has flown a plane and traveled to South America 
Why not have check out our services page, where we showcase recent projects! 
You can also contact us for a free no obligation quote or just to say hello. 
 
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